Futorum Watch Faces and Apps
Futorum Watch Faces and Apps
Futorum Watch Faces and Apps
Futorum Watch Faces and Apps
Futorum Watch Faces and Apps
Futorum Watch Faces and Apps

"No connection" problem

What to do if the weather doesn't update.

The status "off" or "offline" is displayed.
When installing a new watch face, the displayed message is "no connection."

Below are guidelines on what you can do to fix this problem.

  1. First of all, check that Wi-Fi is disabled in your watch (open watch settings, Wi-Fi, set to "Always off").
    Wi-Fi must be disabledWi-Fi must be disabled
  2. Reboot your watch and phone.
  3. Updating weather and location data may not work if your internet connection is through a VPN or proxy.
  4. We know that for some users, information is updated only if on the smartphone Wi-Fi is turned on, and for others, only if mobile data(3G/4G, etc.) is turned on.
  5. Thus, check that your smartphone has Wi-Fi is turned off and mobile data(3G/4G, etc.) is turned on and active.
    Then press the refresh button on the weather screen on the watch face.
  6. If this does not help, turn off the mobile data (3G/4G, etc.) on your smartphone and turn on the Wi-Fi connection (and wait few minutes).
    Then press the refresh button on the weather screen on the watch face.

We hope this information helped you!

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